Oracle Simphony Cloud Rollout
Marriott International — Le Méridien N'Fis · 4 Months · 2023
Migrating a 5-Star Marriott Property Without Disruption
Migrating a Marriott luxury property from legacy on-premise POS to Oracle Simphony Cloud — replacing 15 terminals across multiple F&B outlets, integrating with existing Opera PMS, and training 80+ F&B staff — all without disrupting a 5-star guest experience.
Single-Window Cutover with Parallel Workstreams
Detailed cutover plan with 3 parallel workstreams: infrastructure readiness, data migration validation, and staff training programme. All 15 terminals migrated overnight in a single cutover window. Staged staff training over 2 weeks with role-specific guides.
Technologies & Tools
Program Results
Financial Impact
Operational Performance
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