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20-Hectare Resort Wi-Fi Deployment

Mandarin Oriental Marrakech · 6 Months · 2022

20haResort Coverage
98Access Points
99.99%Uptime
0Guest Complaints
Mandarin Oriental Marrakech

Ultra-Luxury Resort, Zero Tolerance for Failure

Deploying enterprise-grade Wi-Fi across a 20-hectare luxury resort in Marrakech — covering villas, gardens, pool areas, spa, restaurants, and conference facilities — while simultaneously migrating the perimeter firewall from legacy Cisco to Palo Alto, all without disrupting the ultra-luxury guest experience.

Luxury resort Marrakech

RF Site Survey + Parallel Firewall Migration

RF site survey across the full 20-hectare estate informed an access point placement strategy covering all 98 deployment points. Palo Alto firewall migration handled in parallel with VLAN segmentation redesign separating guest, staff, and management traffic. Phased go-live tested in low-occupancy periods.

Wi-Fi network deployment

Technologies & Tools

📡Aruba Wi-Fi 6 (HPE)
🔥Palo Alto PA-3200
🌐Cisco Catalyst Switching
🔑Aruba ClearPass (RADIUS)
📊Guest Analytics Platform
🔒Fortinet Switches (Edge)
🔌Cat6A Cabling Infrastructure

Program Results

Financial Impact

42%Improvement in Guest Wi-Fi Satisfaction
€0Guest Compensation Claims Post-Deployment
30%Reduction in Network Support Tickets
10yrFuture-Proof Infrastructure Lifespan

Operational Performance

20haFull Resort Coverage Achieved
98Access Points Deployed
99.99%Network Uptime Post-Deployment
ZeroGuest-Facing Disruption During Project
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