Thought Leadership
Insights & Speaking
TEDx
TEDx Speaker: Social Impact & Innovation
Delivered a TEDx talk exploring how technology-driven transformation reshapes communities and organisations well beyond the hospitality sector.
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PMI
Canada Colloque 2026, PMI Lévis-Québec
Hybrid PMO leadership and IT governance best practices for complex, multi-property hospitality programs.
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Cybersecurity
Cybersecurity Training at Barceló Hotels
Threat detection, firewall governance, and endpoint security training across 10+ hotel properties.
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Summit
North Africa Smart Infrastructure Summit
Featured speaker at MSIS 2025 on smart hospitality systems and IT program management across MENA hotel groups.
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PMO Leadership
Why Hybrid PMO Leadership Is the Future of IT Governance
Most hotel IT programs either move fast and skip the governance, or run heavy processes and miss the window. This piece is about finding the middle, and why it's harder than it sounds across multi-property environments.
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Hotel Speak
The Quiet AI: Where Hotels Actually See Returns Before the Guest Ever Notices
The chatbots get the attention. The real savings show up in housekeeping routes that got smarter, cancellations flagged two days early, night audit exceptions caught before shift handover.
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Cybersecurity
The Security Gap AI Is Exploiting Right Now Is Probably in Your Own Office
A decent phishing email used to take time and skill. Now it takes a prompt. The attacks got cheaper and faster, but most offices still haven't done the basics that would stop them.
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AI & Hospitality
82% of Hotels Are Betting on AI This Year. Here's What the Other 18% Are Missing
Most hotels have moved past chatbots. AI is now running revenue management, staffing, and operations. The next shift is agentic AI: systems that coordinate without waiting for a human to connect the dots.
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