Thought Leadership

Insights & Speaking

Hybrid PMO Leadership: Driving Strategic Value PMO Leadership
PMO Leadership

Why Hybrid PMO Leadership Is the Future of IT Governance

Most hotel IT programs either move fast and skip the governance, or run heavy processes and miss the window. This piece is about finding the middle, and why it's harder than it sounds across multi-property environments.

Institute of Project Management · Feb 2025 · 1,847 readers
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The Quiet AI: Where Hotels Actually See Returns Hotel Speak
AI & Hospitality Tech

The Quiet AI: Where Hotels Actually See Returns Before the Guest Ever Notices

The chatbots get the attention. The real savings show up in housekeeping routes that got smarter, cancellations flagged two days early, night audit exceptions caught before shift handover.

Hotel Speak · Apr 2026 · 2,156 readers
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The Security Gap AI Is Exploiting Right Now Cybersecurity
Cybersecurity & AI

The Security Gap AI Is Exploiting Right Now Is Probably in Your Own Office

A decent phishing email used to take time and skill. Now it takes a prompt. The attacks got cheaper and faster, but most offices still haven't done the basics that would stop them.

LinkedIn Newsletter · Apr 2026 · 1,312 readers
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82% of Hotels Are Betting on AI This Year AI & Hospitality
AI & Hospitality

82% of Hotels Are Betting on AI This Year. Here's What the Other 18% Are Missing

Most hotels have moved past chatbots. AI is now running revenue management, staffing, and operations. The next shift is agentic AI: systems that coordinate without waiting for a human to connect the dots.

LinkedIn Newsletter · May 2026 · 1,089 readers
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