Barceló Group Digital Transformation
Barceló Hotel Group · 24 Months · 2022–2024
A 24-Month Multi-Property Transformation
Managing a 24-month multi-property IT transformation across 10+ hotels simultaneously, coordinating 6 vendors, aligning executive stakeholders, and maintaining operations without service interruption while migrating core systems.
Centralised PMO with Phased Rollout
Established a centralised PMO governance framework with bi-weekly steering committees, vendor scorecards, and real-time program dashboards. Phased rollout starting with infrastructure, then cloud PMS, then security hardening. Each layer had to be stable before the next one started.
Technologies & Tools
Program Results
Financial Impact
Operational Performance
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